Legal
Privacy Policy
This policy explains how your personal data is collected, used and protected when you use this website, in line with the Saudi Personal Data Protection Law (PDPL).
This page is a prepared structure pending formal legal review; the final wording will be approved by counsel specialised in the Saudi PDPL.
Data we collect
When you submit a consultation enquiry, we collect the details you provide: your name, mobile number, preferred language, reason for consultation, preferred appointment time, and any optional notes.
We ask you not to include detailed medical records or sensitive documents in the enquiry form. Medical information is handled only through approved, secure clinical channels.
How we use your data
Enquiry details are used solely to contact you about your enquiry and to arrange your appointment through approved booking channels. We do not sell personal data, and we do not use it for marketing without separate, explicit consent.
Cookies and analytics
This website uses essential cookies only by default. Optional analytics run only if you explicitly accept them through the cookie banner, and you can change your choice at any time via "Cookie Settings" in the footer.
Data retention and protection
Enquiry data is retained only as long as needed to handle your enquiry and meet legal obligations, and is protected with appropriate technical and organisational measures.
Your rights
Under the PDPL you have rights to access, correct and request deletion of your personal data. To exercise these rights, contact the clinic through the channels on the Contact page.